crot4d Privacy Policy
This page describes what we collect when you use crot4d and how we keep that data protected. We take privacy seriously because your account, payment details, and identity are sensitive. Whether you access crot4d on Android via our native app, on iOS through Safari or Chrome, or on desktop, the same privacy rules apply: we collect only what we need, we use it only for the purposes we state, and we do not sell or share your information with third parties outside normal payment processing.
When you register on crot4d, you provide an email address and a password. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), you give us permission to handle payment information securely. When you place a bet on Liga 1, Piala AFF, or Piala Indonesia, or when you play slots or live dealer games on crot4d, we record the transaction. This information helps us settle your bets fairly, process your withdrawals on time, and keep your account secure.
Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest. We comply with applicable data protection law for players in Jakarta, Surabaya, Bandung, Medan, and across Indonesia. If you have questions about how we handle your data, contact our privacy team using the details at the end of this page.
What Data We Collect on crot4d
When you create a crot4d account, we collect your email address, a password you create, your first and last name, your national ID number, date of birth, and residential address. We use your email to send account notifications, withdrawal confirmations, and promotional updates (which you can opt out of anytime). Your ID number and date of birth are used for identity verification (KYC) — we confirm your identity by asking you to upload a photo of your ID card and a selfie. We store this information securely and keep it for the lifetime of your account plus seven years afterward for regulatory compliance.
When you place a bet or play a game on crot4d, we collect the details: the match you bet on (e.g., Liga 1, Champions League, Mobile Legends), the amount wagered, the outcome, and your winnings or losses. We also record the time, your device type (Android, iOS, or desktop), and your IP address. This data helps us detect fraud, resolve disputes, and improve our service.
When you deposit or withdraw funds, we collect payment information: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account details), the amount, and the date. We do not store full bank account numbers or credit card details on our servers — our payment partners handle that encryption. We keep a record of the transaction so we can reconcile your balance and process refunds if something goes wrong.
We also collect data about how you use crot4d. We track which sports, games, and markets you view, how long you stay on the app, how often you log in, and whether you click on promotions or support articles. This helps us understand what features are popular and where we can improve crot4d.
How We Use Your Data on crot4d
We use the data we collect for six main purposes. First, to deliver crot4d's services: we verify your identity, process your deposits and withdrawals, settle your bets, and pay out your winnings. Second, to communicate with you: we send you account confirmations, security alerts, withdrawal updates, and customer support responses. Third, to detect and prevent fraud: we monitor for suspicious account activity, rapid deposits and withdrawals from new accounts, multiple accounts from the same device, and unusual betting patterns. Fourth, to comply with law: we maintain records for tax authorities, respond to legal requests, and monitor for money laundering or terrorist financing. Fifth, to improve crot4d: we analyse how players use our platform, test new features, and gather feedback to make the experience better. Sixth, to market crot4d: we send promotional emails and offer bonuses — but only if you have not opted out.
We do not use your data to make automated decisions that materially affect you (such as closing your account) without human review. If we suspect fraud and freeze your account, we notify you and explain the reason. You can always contact our support team to challenge a decision.
Third-Party Processors and Data Sharing on crot4d
We work with payment partners to process your deposits and withdrawals. When you fund your account via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, those companies receive your payment details — but we do not see your full payment credentials. Their privacy policies govern how they handle your information. For bank transfers via online payment, e-wallet, mobile banking, or local payment, your bank processes the transaction directly and we only see the confirmation.
We also use third-party services for identity verification (KYC), email delivery, data hosting, and customer support. These vendors are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing their service to crot4d.
We do not sell your personal data to advertisers, brokers, or any third party outside our payment and service infrastructure. If we merge with another company or sell our business, your data may transfer to the new owner, but only under the same privacy terms.
Key data practices on crot4d
- We collect only the data necessary to run crot4d and comply with law.
- We encrypt all data in transit and at rest.
- We do not sell your information to third parties.
- Payment partners (online payment, e-wallet, mobile banking, etc.) handle payment details under their own policies.
- We retain data for seven years after account closure for legal compliance.
Your Rights and Cookies on crot4d
You have the right to access, correct, or delete your personal data. You can update your email, address, or phone number directly in your crot4d account settings. If you want to download a copy of all data we hold about you, or if you want to request deletion (except for information we must keep for legal reasons), email our privacy team at the contact details below.
crot4d uses cookies — small files stored on your device — to remember your login, store your language preference, and track how you use the platform. Most cookies are temporary and expire when you close your browser. You can disable cookies in your phone or browser settings, but some crot4d features may not work properly if you do.
We also use analytics cookies to understand which pages players visit, how long they stay, and where they click. This helps us improve crot4d's design and usability. If you do not want to be tracked for analytics, you can opt out in your account preferences.
Data Security and International Transfer on crot4d
We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Your password is hashed, not stored in plain text. Your crot4d account can be accessed only with your email and password; we do not support password-less login or social login that could expose your identity to third parties.
Our servers are located outside Indonesia. By using crot4d, you consent to your data being transferred to and processed in those jurisdictions. We apply the same security standards and privacy protections regardless of server location, and we comply with data protection law applicable to your region.
Contact and Changes to This Policy on crot4d
If you have questions about this privacy policy, want to request access to your data, or want to file a complaint, contact our privacy team by email or live chat via crot4d. We respond to all requests within ten business days.
We may update this policy from time to time if our practices change or if new law requires it. Any material change will be announced in-app or via email to your registered address. Your continued use of crot4d after an update means you accept the new terms. The date this policy was last updated appears at the top of this page.